|
Common Problems: |
Other Common Probems: |
|
Having the right stuff: |
Helpful Hints: |
|
|
|
|
|
|
To clear your Cache. Click
on "start" (bottom left of screen), "Settings", "Control
Panel", "Internet Options" A new "internet options"
box will appear. Make sure you are on the "General" tab on the top.
Go half way down for temporary internet files you want to click "delete
files" then a new box will appear, click "o.k.". Then "clear
history", then "o.k.".
Now try to gain access.
(back to top)
Cookies:
Cookies are files that are placed within your browser's temporary intenet files
so that you may surf the internet with your personal traits and/or browse the
internet more efficiently. Some cookies are more wanted than others.
To Accept cookies,
Click on "start" (bottom left of screen), "Settings", "Control
Panel", "Internet Options" A new "internet options"
box will appear. Make sure you are on the "Privacy" tab on the top.From
there make sure the setting on the bar is set to "Medium".
To Delete cookies, Click on "start" (bottom left of screen),
"Settings", "Control Panel", "Internet Options"
A new "internet options" box will appear. Make sure you are on the
"General" tab on the top. Go half way down for temporary internet
files you want to click "delete cookies" then a new box will appear,
click "o.k.".
(back to top)
Java and/or
HTTP Preferences:
Java and/or HTTP Preferences are preferences that can dramatically change your
internet experience. From viewing videos chatting to just even surf the internet.
To set your Java and/or HTTP
Preferences, click on "start" (bottom left of screen), "Settings",
"Control Panel", "Internet Options" A new "internet
options" box will appear.
Make sure you are on the "Advanced" tab on the top. Scroll about half
way down. Look for either" "Microsoft VM" or "java VM".
There are three (3) boxes for Java....make sure ALL three (3) are checked. Right
above that, look for "HTTP 1.1 settings". Make sure both boxes have
checks. Click "apply" at the bottom right, then O.K.... Now restart
your P.C. and your all set.
(back to top)
Antivirus
Programs
Even though Antivirus programs were made to protect your computer from harmful
computer viruses, it can also interfere with your entertainment with computers
and internet experience.
The internet security settings
in your antivirus program may be set too high. We find this often with customers
that have this type of program. Simply "disable" your anti-virus protection
program, and try to gain access. If you gain access, you know now to go through
the settings in your anti-virus protection program for the internet portion.
(back to top)
Loading
a java applet in order to view/chat in:
Chat Streams, Video Streams, Live Streams
This is most likely due to
your browser not having the appropriate applet.
Please click on the link below to go to a site to download the appropriate applet::
http://java.sun.com/getjava/download.html
(back
to top)
I have sound, but no picture for my videos? What is up?
This is most likely due to
your video software not having the appropriate codec. Please see: Having
the right programs to play/stream videos in this section and download
the Divx Codec.
(back to top)
The video keeps buffering or takes too long to buffer, what can i do to improve this?
This is most likely due to
your video software settings. You can attempt to improve buffering by doing
the following for Windows Media Player:
Under the 'Tools' Menu, select Options.
Then click on the 'Network' Tab.
Untick/Uncheck the box "UDP" under 'Streaming Protocols'
Then click 'Apply', then 'Ok' and restart the stream.
(back to top)
Viewing Flash/Shockwave material for Toons and Games
Flash & Shockwave:
Flash & Shockwave are a plug-ins (plgun-in: a small progran that works within
your broswer) that uses rich-multimedia to create or enhance your internet experience.
Usually, with more recent browsers, Flash automatically installs on its own.
If you cannot view this typre of content, you may goto the following to download
the latest Flash and Shockwave Plug-ins:
Flash:
http://www.macromedia.com/shockwave/download/alternates/
Shockwave:
http://www.macromedia.com/shockwave/download/alternates/
(back to top)
Having
the right programs to play/stream videos
In order to view the videos. You will sometimes need the right programs.
The following links below will get you the software you will need to videos
on our sites:
|
|
|
|
|
|
|
|
|
|
|
|
AOL Users
Older versions of AOL may experience 404 problems. This is due to lack of cookie
security support. Make sure you are using the most current version of AOL software
at keyword update.
Some AOL problems can be avoided by opening an external browser. Please try
the following.
To open an external browser:
Minimize AOL while connected, Go to the Windows START Button (usually lower
left hand corner).Select PROGRAMS.Select INTERNET EXPLORER.Enter the site address/URL
(example: http://www.theadultsiteyougaveyourcc#to.com).Enter the MEMBERS section
and enjoy!
(back to top)
Mac/OSX
Users
Mac/OSX Users may have problems in viewing our videos.
In this case, you may need to install a third-party browser like Mozilla.
If you are getting the audio portion of the video, but not the video, you may
need to install a third party codec like Divx.
(back
to top)
Some companies setup their
firewalls to block UDP packets. If you are having trouble accessing some parts
of the site then your company/Internet provider may be using some form of Firewall.
Please contact them on how to solve these issues.
(back to top)
Some WebTV models support
JavaScript - some don't. Check the information that came with your WebTV to
see if yours is JavaScript friendly.
(back to top)
Quick Link
Downloads to Popular browsers, plugins, video software and other applications
Here are some helpful downloads
to view our websites, enjoy our videos, and other applications:
Choose your operating System:
Windows Operating system
Mac/OS X Operating system
For the Windows
Operating system:
Browsers:
|
|
|
|
|
|
|
|
|
Video Software:
|
|
|
|
|
|
|
|
|
|
|
|
Applications:
|
|
|
|
|
|
|
(back to top)
For the Mac/OS
X Operating system:
Browsers:
|
|
|
|
|
|
|
|
|
|
Video Software:
|
|
|
|
|
|
|
|
|
|
|
|
Applications:
|
|
|
|
|
|
|
|